But, I know
that you don’t want to be average. You have set your sights on being a champion
salesperson. Your aim is to serve more clients than the average salesperson.
So, you learn and prepare yourself to overcome the most common objections.
So, let me
give you the answer you’ve been waiting for. Whenever you hear a buyer say, “I
want to think it over,” “We’ll sleep on it,” or “We’ll get back to you,” it’s
very likely that they like what you’re offering and are feeling compelled to
own it. These stalls are just their way of slowing down that buying momentum
because they’re a little afraid to part with their hard-earned money.
You do
exactly what they want. You slow down as well. You tell them you understand …
because you do. Then, you start selling. You ask questions that you already
know the answer to — answers that will remind them that they really do like
this, that and the other thing about your product. And you get them to admit if
the money is the only thing holding them back so you can address that final
concern.
You do it by
saying …
“That’s
fine, John. Obviously, you wouldn’t take your time thinking distribution over unless
you were seriously interested, would you? So, may I assume you will give it
very careful consideration? Just to clarify my thinking, what phase of this
opportunity is it that you want to think over? Is it the quality of the distribution service
I’ll render? Is it something I’ve forgotten to cover? Seriously, please level
with me, could it be the money?”
A tip when
using this strategy: Don’t pause after the word “over” — if you do, a client is
likely to answer “everything,” or “the whole idea of going ahead,” and you’re
dead in the water. What you want to do here is review what they’ve already
agreed to. In other words, you’re weeding out all the other objections and
narrowing it down to the most common final objection, which is the money. Handle
the money objection and begin re-closing.
Master this
close and you’ll quickly see your closing ratio (and your paycheck) increase.
What to Say When You Hear “I want to think it over”
November 16, 2012 By 4 Comments
But, I know that you don’t want to be average. You have set your sights on being a champion salesperson. Your aim is to serve more clients than the average salesperson. So, you learn and prepare yourself to overcome the most common objections.
So, let me give you the answer you’ve been waiting for. Whenever you hear a buyer say, “I want to think it over,” “We’ll sleep on it,” or “We’ll get back to you,” it’s very likely that they like what you’re offering and are feeling compelled to own it. These stalls are just their way of slowing down that buying momentum because they’re a little afraid to part with their hard-earned money.
You do exactly what they want. You slow down as well. You tell them you understand … because you do. Then, you start selling. You ask questions that you already know the answer to — answers that will remind them that they really do like this, that and the other thing about your product. And you get them to admit if the money is the only thing holding them back so you can address that final concern.
You do it by saying …
“That’s fine, John. Obviously, you wouldn’t take your time thinking this over unless you were seriously interested, would you? So, may I assume you will give it very careful consideration? Just to clarify my thinking, what phase of this opportunity is it that you want to think over? Is it the quality of the service I’ll render? Is it something I’ve forgotten to cover? Seriously, please level with me, could it be the money?”
A tip when using this strategy: Don’t pause after the word “over” — if you do, a client is likely to answer “everything,” or “the whole idea of going ahead,” and you’re dead in the water. What you want to do here is review what they’ve already agreed to. In other words, you’re weeding out all the other objections and narrowing it down to the most common final objection, which is the money. Handle the money objection and begin re-closing.
Master this close and you’ll quickly see your closing ratio (and your paycheck) increase.
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